Privacy Policy
Last updated 1 September 2026. This explains what we collect when you book with Daybreak Crew, why, and the choices you have.
Who we are
Daybreak Crew Spor Hizmetleri ("Daybreak Crew", "we", "us") runs outdoor bootcamp and HIIT sessions in Istanbul parks. Our registered address is Caferağa Mah., Moda Cad. No:64, Kadıköy / İstanbul. For any privacy question, email hello@terkampi.com.tr. We are the data controller for the information described here.
What we collect
We only ask for what we need to get you onto the grass and keep you safe. When you complete a booking slip or contact us, we may collect your name, email address, phone or WhatsApp number, the session or park you're interested in, and any message you send us. If you become a member, we also hold your pass type and attendance so we can manage bookings.
When you use the site we automatically receive standard technical data — IP address, browser type and pages viewed — through cookies and server logs. You can read more in our Cookie Policy.
Why we use it
We use your details to respond to your enquiry, book and confirm sessions, run a safe class (for example knowing about an injury you tell a coach), take payment for passes, and send you occasional service messages such as a weather cancellation. We rely on your consent for marketing, on the performance of our agreement for bookings and passes, and on our legitimate interest in running and improving the crew.
Health information
If you choose to tell a coach about an injury, condition or pregnancy so we can adapt your session, that is health data. We only use it to keep you safe during training, never for marketing, and only coaches directly involved in your session can see it.
Who we share it with
We do not sell your data. We share it only with service providers who help us operate — for example our booking software, payment processor and email tools — and only to the extent they need it. These partners act on our instructions under contract. We may disclose data where the law requires it.
How long we keep it
Enquiry details are kept for up to 24 months from your last contact. Member and payment records are kept for as long as you are a member and for the statutory period required by Turkish tax and commercial law afterwards. When data is no longer needed, we delete or anonymise it.
Your rights
You can ask us to show you the data we hold, correct it, delete it, restrict or object to its use, or provide it in a portable format. You can withdraw marketing consent at any time. To exercise any right, email hello@terkampi.com.tr and we will respond within 30 days. If you are unhappy with our response, you may contact the relevant data protection authority.
Security
We use appropriate technical and organisational measures — access controls, encryption in transit and staff training — to protect your data. No online service is perfectly secure, but we work to keep the risk low and will tell you promptly about any breach that affects you.
Changes
We may update this policy as our services change. The date at the top always shows the current version, and material changes will be flagged on this page.